加拿大多伦多大学教材 中文译文第一章+管理人力资源.pptVIP

第一章 管理 人力资源 Chapter One MANAGING HUMAN RESOURCES 我们需要知道些什么? 定义人力资源管理，解释人力资源管理是如何为组织绩效作贡献的 确定人力资源部的职责 总结人力资源部需要具备哪些类型的技能 解释主管们在人力资源管理方面扮演的角色. 讨论人力资源管理中的道德问题 描述人力资源管理的典型职业生涯 What do I Need to Know? Define human resource management and explain how HRM contributes to an organization’s performance. Identify the responsibilities of human resource departments. Summarize the types of skills needed for human resource departments. Explain the role of supervisors in human resource management. Discuss ethical issues in human resource management. Describe typical careers in human resource management. 简 介 人力资源管理Human resource management (HRM) 是影响员工行为、态度和绩效的一系列政策、实践和系统 重要的人力资源管理实践包括： Introduction Human resource management (HRM) is defined as the policies, practices, and systems that influence employees’ behavior, attitudes, and performance. Important HRM practices include: 人力资源和公司业绩 管理者和经济学家们传统上认为HRM是一项必需的开支，而不是能为组织创造价值的资源 人力资源管理这一概念意味着员工是雇主的资源 人力资本 是指组织中接受过培训，具有经验、判断力、才智、关系和洞察力的员工 人力资源管理通过选择为组织工作的人、影响他们的工作方式，来为组织的成功作贡献。组织的成功是由质量、盈利能力和顾客满意度等基本指标来衡量的 人力资源管理对组织的成功至关重要，因为人力资本的某些品质使其富有价值 从经营战略来看，如果组织具有可持续的竞争优势，它就能获得成功 Human Resources and Company Performance Managers and economists have traditionally seen HRM as a necessary expense, rather than a source of value to the organization. The concept of HRM implies that employees are resources of the employer. Human capital means the organization’s employees described in terms of their training, experience, judgment, intelligence, relationships and insight. By influencing who works for the organization and how those individuals work, HRM contributes to such basic measures of an organization’s success as quality, profitability, and customer satisfaction. HRM is critical to the success of organizations because human capital has certain qualities that make it valuable. In terms of business strategy, an organization can succeed if it has a sustainable competitive advantage. 人力资源管理的影响 Impact of