公立医院就诊流程优化研究-公共经济与社会治理专业毕业论文.docxVIP

Optimizing Optimizing the treatment process of public hospital Abstrat Public hospital as the main provider of public service and public health，is follow in the ”three long a short”problem and a plight of the relationship between doctors and patients．At present,it is difficult for government departments to increase the supply of people，financial and material resources in a short time．Therefore，to improve the public hospital economic and social benefit by make full use of the potential of existing resources，and improve the utilization rate，so as to promote the healthy development of public hospitals．Generation and application of information technology and intemet provide a convenient channel for doctors and patients．Public hospitals through the optimization of outpatient service process and improve hospital existing treatment process and treatment form，improve the treatment efficiency and fairness，the ultimate realization of fast and efficient”one—stop”medical services and medical clinic model．The po硫of the public hospital process reengineering， study the existing treatment process which will be put into use new medical mode were compared and analyzed，and the economic benefits of public hospital visiting time，office automation，artificial cost patient satisfaction using cost benefit analysis method to carry on the statistical analysis，explore the registration,waiting，payment，and geRing the medicine． At present,Beijing，Shanghai，Guangzhou and other regions with large differences with respect to the Guangxi Public Hospitals of the medical mode，and a lot of second tier cities also exist similar phenomenon．Therefore，research on process optimization has important practical significance．Guangxi actively to the developed areas of treatment patterns for the introduction of learning and generalization．However,due to the factors that hinder its hardware conditions and technology,in the development process still exist many problems， resulting in parts of the failed to enable n