苏静版导游英语PartIunit3checkinatthehotel.ppt

Revision of UNIT 2 introduction The guide should give a welcome speech give a simple introduction of the hotel must introduce the driver and himself immediate introduction to everything remind them to adjust the time. Translating exercises 中国旅游创汇将达426亿元(foreign exchange revenue ) 有望居世界第三位 旅游业总收入12260亿元 tourism will create 9.8 million direct and 49 million indirect job opportunities. The eleventh five-year plan is a crucial strategic period for china’s tourism which will be faced with new opportunities and challenges. China will earn 42.6 billion dollars in foreign exchange revenue it is expected to be ranked third worldwide. the tourism earnings will total 1.226 trillion yuan 旅游带动直接就业980万人，间接就业4900万人。 “十一五”是中国旅游业发展的重要战略期，面临着心得发展机遇和挑战。 Unit Three Check in at the hotel  【学习目标】 了解并掌握酒店的房间类型(room types)。 掌握散客及团队客人在酒店入住(chek in)时的正确步骤及表达方法。 了解酒店前台(front desk)的服务程序。 While showing the individual guests to the hotel, the tour guide must remind them to get their passports ready, and he must tell some specific information of the guests to the front desk[2], such as the number of the guests, the number of the rooms, the name of the travel agency, the name of the person who reserves the rooms…etc., in order to avoid of making mistakes. The tour guide must make sure about the room type the guests need and help the guests with the formalities. The guests should show their passports to the front desk, sometimes, the clerk in the front desk will fill in the registration form[5] with the information shown on the passports, sometimes, the hotel will ask the guests to fill in the form by themselves, at this time, the tour guide should help the guests who have difficulties, so the tour guide must be quite familiar with the registration form, usually, the following information must be included although different hotels have different forms, they are: surname (family name), given name (first name), sex, age, date of birth, place of birth, nationalit