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Questions? * Contact us: Lawrence Luo(罗文强) luowq@ 86-186-1188-5959 Julian Toohey jtoohey@? * Source: Internet Retailer Top 100: /top500/list/ Banks: The Financial Services Fact Book 2012, 80% of Top Ten Bank Holding Companies in Total Insurance Premiums PC Insurance /2011/04/top-25-propertycasualty-insurance.html Travel Portal: /web/top-100-travel-sites/#booking drop Airlines: /the-10-best-airlines-in-the-us-2012-10 * * * * * * * * * * * So, neither quantitative nor qualitative inputs can be missing in your decision making process towards providing an optimized online customer experience. Both are required so you can identify the issues to resolve for creating the easiest, most obstacle free way to interact with your business online, So you can prioritize these enhancements based on their impact on the business, So you can combine these with other things you are doing to optimize the marketing experience, e.g. provide relevant content and marketing offers. * CX Mobile = mobile web and mobile app Existing customers that have mobile web will be grandfathered to also get mobile app at no additional cost; however you are encouraged to have them install for their mobile app so you can sell them more units/seats. Whether companies just launched their mobile services or are optimizing them, Tealeaf will give companies the insights you need to understand and optimize their mobile services Tealeaf gives our customers 3 key advantages: Gain visibility into areas they don’t have today Accelerate the time to market to launch winning mobile services Make the right mobile investment decisions – fix, invest or remove Early phase: Port the desktop web experience to mobile Later phase: Let’s optimize the user experience and take advantage of mobile technologies such as location, camera, QR codes etc. * * * * * Tealeaf Customer Experience Management for Digital Channels 600+ Enterprise Customers; 30% of Fortune 100 Increase web and mobile conversion rates Re