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Business WritingChapter 2Structure Styles of Business Letter ReviewSix Cs Criteria Techniques 1) Courtesy 礼貌 2) Correctness 正确 3) Conciseness 简洁 4) Clarity 清楚 5) Concreteness 具体 6) Completeness 完整 Dear Sir: We are in receipt of your telephone call to my secretary yesterday complying with your request about a possible speaking engagement at your Forthcoming training day. If it within your power to tell us more details would be grateful, so that I can see any of our consultant can fit it into their schedule as per your request. Awaiting the favour of your early response. Assignment Checking Dear Sir: Thank you for your telephone call to my secretary about a possible speaking engagement at your forthcoming training day. I am interested,but would be grateful if you Would let their have more details so that I can see any of our consultant can fit it into their schedule. I look forward to hearing from you . Reference Structures of Business Letters Letterhead* Date* Inside Address* Attention Line Salutation* Subject Line Body* Complimentary Close* Signature* Reference Initials Enclosure Copy Notation Letterhead The name of the firm Address and postal code Telephone number Fax number Company website address, E-mail address A trademark or a slogan, etc Letterhead Date The date is typed a few lines below the last line of the letterhead. The format of the date line differs from country to country .The common formats are typical American one (Month/Day/Year) and British one (Day/Month/Year). As the date is a vital part of a business letter, the month written in full is preferred because figures may create confusion. Date Date consists of the date, month, year. Two widely accepted styles: June 12, 2013 or 20 July, 2013 Do not use only figures, i.e. 12/6/13, because not all English-speaking people agree on the order of the date. Rewrite the following date 6/5/14 10-9-14 8 June 2014 Oct.28, 14 Jan.13. 2014 Inside Address T
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