08知识经济系统生命周期.pptVIP

KNOWLEDGE MANAGEMENT SYSTEMS LIFE CYCLE CHALLENGES IN BUILDING KM SYSTEMS Culture — getting people to share knowledge Knowledge evaluation — assessing the worth of knowledge across the firm Knowledge processing — documenting how decisions are reached Knowledge implementation — organizing knowledge and integrating it with the processing strategy for final deployment CONVENTIONAL VERSUS KM SYSTEM LIFE CYCLE Key differences: Systems analysts deal with information from the user; knowledge developers deal with knowledge for company specialists Users know the problem but not the solution; company s