六西格玛品质策略中英文版.ppt

* * DMADV is different from DMAIC in many ways. Define—Provides direction, with the development of the Team Charter. Measure—Translates several customer needs into several CTQs. DMAIC typically focuses on 1 CTQ. Analyze—Identifies alternative design concepts and then develops one or more into a high-level design. DMAIC focuses on identifying root causes. Design—Develops a detailed design with associated design elements and critical to process variables identified. Verify—Implement the pilot and prepare for full-scale roll-out and put control mechanisms in place. 4 PS CTQs = Vital Few Customer