ISOTS16949质量体系培训.pptVIP

* 54 * * Purpose: Describe the causes of human errors Main Points: Errors in identification—Sometimes we incorrectly assess a situation because we view it too quickly or are too far away to see it clearly. For example, part number 1000001 was mistaken for part number 1000010. Errors due to work force turn over—Sometimes we make mistakes because of our lack of experience. For example, a new worker does not yet know the operation or is just barely familiar with it. Errors due to short cuts—Sometimes we make mistakes because we think we can skip over steps in the process. We might do this if