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Cost and Performance Management: Creating Value with Measures Presented by Focused Management Inc.;At Issue;The Fish Tank Syndrome If each person described what they saw, would it be the same description?;Implications of The Fish Tank Syndrome;Result – What Is At Stake;Performance Architecture;Performance Architecture to Drive Value;Understand the Organization;Value-Based Management;Value Creation is an Operational Issue!;Processes are where the work is done;How We Organize OurselvesThe Three Levels of Performance;Organization Work is Performed by Systems of Processes;Detailed Process Map