惠普企业价值及战略目标.pptVIP

the corporate objectives for hp/vision-strategy/newhpway/corporate_objectives.htm hewlett-packard june 25, 2002 customer loyalty To provide products, services and solutions of the highest quality and the greatest possible value to our customers, thereby gaining and holding their respect and loyalty.? Underlying beliefs supporting this objective: Our continued success is dependent on?increasing loyalty of our customers. We must listen attentively to customers to truly understand their needs, then take the appropriate action. Competitive total cost of ownership, quality and the way we do