洲际绩效考核.docxVIP

Team?Focused?关注团队?–?developing?the?talent,?process?and?capability?for?our?current?and?future?needs 为我们目前和未来的需求发展人才、制定程序和发挥能力。 Teamwork 团队合作 Demonstrates?co-operation?and?trust?with?colleagues,?supervisors,?teams?and?across?departments.?Participates?as?a?team?player?and?establishes?strong working?relationships?to?deliver?positive?results. 能与同事、上级、团队及其他部门精诚合作相互信任，且以团队一员的身份参与，建立良好工作关系以获得积极的结果。 Developing?Self 自我发展 Continually?seeks?to?improve?performance?through?individual?efforts?and?with?the?assistance?of?others.?Seeks?feedback?on?performance?and?focuses?on areas?of?shortfall.?Maximises?opportunities?for?self-development. 通过个人努力和他人的协助不断改进提高。寻求反馈,?关注自身不足.?最大限度地为自我发展提供机会. Action?Oriented?行动导向–?ensuring?that?visions?and?strategies?are?translated?into?specific?deliverables?in?order?to?get?results 确保将愿景和战略转化为可以传达的具体事物来获得结果 Adaptability 适应力 Is?open?to?new?ideas?and?is?willing?to?make?changes?in?the?job?and?routine?as?required.?Is?able?to?cope?under?pressure?at?busy?times?and?responds positively?to?changes?in?the?workplace. 善于接受新观念以及工作上的变化.?能够承受紧张时间的压力，对工作的变化做出积极响应 Reliability 可靠性 Ensures?that?work?quality?meets?the?standards?required?and?completes?tasks?in?a?timely?and?thorough?manner?with?minimum?supervision.?Follows standards,?policies?and?procedures.?Meets?required?attendance?and?grooming?standards. 保证工作质量达到所需标准，认真及时地完成工作。遵循标准、政策、程序。达到考勤及仪容仪表标准。 Passionate?热情–?creating?an?environment?where?there?is?a?relentless?commitment?to?success 营造一个全力以赴奔向成功的环境。 Taking Responsibility 承担责任 Strives?for?constant?improvements?and?takes?responsibility?for?their?own?performance.?Takes?additional?responsibility?and?responds?well?to?situations?as they?occur?without?supervision. 不断争取进步,为自己的行为负责.?在没有监督的情况下,?也能够视情况肩负起相应的责任. Savvy?知识技能–?understanding?the?market,?the?business?and?customers?in?order?to?create?competitive?advantage 理解市场、生意和客人以便创造竞争优势。 Customer?Focus 客人第一 Builds?and?maintains?relationships?with?internal?and?external?customers.?Understands?and?anticipates?customers’?needs,?takes?act