导游英语情景口语 Item 13-1.ppt

Item 13 Handling Problems Emergencies处理问题与突发事件 The world was thought of as without beginning, without creator. It was man who had shaped it. 天地应无始，亦无造物主。天地乃人之杰作。 Model 1: A Lost Passport 遗失护照 Warm-up: Work in pairs. Try to list out the most possible place that the foreign visitor may leave his/her passport in or at. Words and Phrases passport n. 护照 vehicle n. 机动车 contact v. 联系 contact with… 与某人或某物联系 find out 找到 belong to 属于 Useful Expressions 1. Are you sure you’ve lost it? 你确定已经遗失了吗？ 2. Have you find out every possible place that you may leave it there? 你是否已经在每个可能的地方都找过了? 3. Have you take any traffic vehicle today? 你今天有没有乘坐任何交通工具? 4. Can you remember the taxi’s car number? 你能否记起车牌号码? 5. And after that we may contact with the driver to get back your passport. 然后我们可以和司机联系以取回你的护照。 6. It’s my job. 这是我的职责所在。 Listen and Answer 1. What’s happened to the visitor? He lost the passport. 2. How long ago did he take the taxi? 2 hours ago. 3. Where did he lose his passport? He had lost it on a taxi. 4. What about the color of the taxi? It’s green. 5. How could they get back the passport? Through contacting the taxi driver. Role-play Situation A: After leaving the hotel, a foreign visitor found that her passport is lost. She is now asking help from the tour guide for the lost passport. The visitor: Announces the missing of her passport. Declares that she has found everywhere. Remembers that she may leave it in the hotel. The tour guide: Makes confirmation that the passport is really lost. Asks whether the visitor has already searched every possible place. Reminds the visitor whether she has left it in the hotel. Promises that he will help the visitor to get back the passport. Says that it’s his duty to help the visitor to solve problem. * * *