朗文旅游英语中级教材 Unit 4 Tour Operators.pptVIP

Unit 4 Tour Operators 教材：朗文旅游英语（中级） 学生水平：旅游英语专业 大学二年级 课时：50分钟 授课人：张琳瑜 Lesson 2 Warm-up: Vocabulary Key words’ explanations Group A: charter flight scheduled flight Group B: guesthouse, inn, lodge, villa Group C: ancillary service 2. Fill in the table READING Questions before reading: complaints Fast-reading Intensive reading The table EXERCISE 10: EXERCISE 11: EXERCISE 12: Writing Before writing: Form of letters While writing: List the points Useful phrases USEFUL PHRASES 感谢对方指出不足之处： Thank you for bringing this matter to our attention. 对于不幸遭遇表示同情： We are very sorry to hear that ﹍ 致歉： We apologise for ﹍ Please accept our apologies for ﹍ 补救措施： Please be assured that we will ﹍ 重视对方的信赖： We value your custom highly. Your satisfaction is our priority. HOMEWORK Write the letter of apology as a reply. * * Charter flights A scheduled flight Charter: hiring or engagement (of an aircraft , a ship, etc):包租（飞机，船等）；包机；包船 Charter flights evolved in response to the growing package holiday industry. They are generally cheaper as operators aim to fill as many seats as possible, often only offering the flight if they can be guaranteed a minimum number of passengers. Schedule: flying according to announced timetables.固定的班机 A scheduled flight is one that operates to a published timetable, on defined routes and under government license. It runs regardless of the number of passengers and is therefore used mainly by business travelers who are prepared to pay a higher price for he convenience and flexibility offered. guesthouse inn lodge villa Ancillary: /?n`sil?ri/adj 1 helping, providing a service to those carrying on the main business of an enterprise辅助的； The transport corps is ~ to the infantry.运输队是步兵的辅助部队。 2 subordinate (to):附属的 ~roads/ undertaking/ industries 附属道路（事业，工业）。 Ancillary service= additional/ extra service PACKAGE HOLIDAY Types of holiday Ancillary service Transportation Accommodation Winter sports All-inclusive honeymoon Mini-break adventure cruise inn villa lo