hp惠普公司知识管理.pptxVIP

What is Knowledge Management?Knowledge Management is the art of transforming information and intellectual assets into enduring value for an organization’s clients and its people.The purpose of knowledge management is to:Foster the reuse of intellectual capitalEnable better decision makingCreate the conditions for innovationKM provides people, processes, and technology to help knowledge flow to the right people at the right time so they can act more efficiently and effectively20 Oct 2007Why manage knowledge?1. Prevent redundant effortInvent when needed…But don’t reinvent the wheel!20 Oct 2007Why manage knowledge?2. Avoid repeating past mistakes20 Oct 2007Why manage knowledge?3. Take advantage of what others already know20 Oct 2007How to Do Knowledge ManagementShare what you have learned, created, and provedInnovate to be more creative, inventive, and imaginativeReuse what others have already learned, created, and provedCollaborate with others to take advantage of what they knowLearn by doing, from others, and from existing information20 Oct 2007ShareAsk questions and request help – others will benefit from the answersAnswer questions and provide help – being the white knight is gratifyingOffer tips, insights, and useful links – pay it forward, build your reputation20 Oct 2007Share: HP users help each other outQuestion: Apr 10, 2007I have been getting a problem when searching using Google.When I get the results and click on one of them it redirects me to another site and not to the selected site.Answer: Apr 11, 2007You have spyware. Use spyware removal software.Update to the latest signatures before starting scan.Your problem will be solved.20 Oct 2007Innovate: HP Social Network20 Oct 2007Reuse: HP Proposal Web andPresentation BuilderThis slide and many others are reused from existing presentations.Think of how much work it would take to create them from scratch.20 Oct 2007Collaborate: KM TeamStan GarfieldPeopleCommunicationsMarcus FunkeProcessProject ManagementBernar