【品质管理与管控】CH9.ppt

品質管理與管制 SJSU Bus. 142 - David Bentley 31 Implementing Six Sigma 6 ? ? Committed leadership ? Integration with existing initiatives, business strategy, and performance measurement ? Process thinking ? Disciplined customer and market intelligence gathering THE MANAGEMENT AND CONTROL OF QUALITY, 6e, ? 2005 South-Western/Thomson Learning TM 品質管理與管制 SJSU Bus. 142 - David Bentley 32 Implementing Six Sigma 6 ? ? A bottom line orientation ? Leadership in the trenches ? Training ? Continuous reinforcement and rewards THE MANAGEMENT AND CONTROL OF QUALITY, 6e, ? 2005 South-Western/Thomson L