便条写作分类.ppt

便条写作分类 1. 道歉 需包含的内容： a. 说明为何事道歉；b. 解释造成过失或不能履约的原因； c. 再次致歉或 提出解决方案。 Eg: Yesterday you failed to turn up for the appoitment with your teacher , Professor Wang. Write him a note of apology and make a request for another meeting. You should also suggest the time for the requested meeting. 表示道歉的常用语 需要区分正式与非正式的用语，根据对象选择得体表达 I must apologize for-- Please accept my appologize for--- I am sorry for any inconveniece this has caused I do apologize for--- I an really/extremely/awfully/terribly sorry about-- I know that you must have been disppointed--- I also feel worried and anxious in my heart---- I reallly regret that I cannot--- Much to my regret that I may not be able to keep my promise because---- Please allow me to say sorry again--- Please accept my most cordial and humblest apologies once more. Once again ，I am sorry for any inconvenience caused. Let me apologize again for the inconvenience that I brought to you. I want to let you know how regretful I am feeling now I sincerely hope you will kindly forgive/excuse--- I sincerely hope you understand me and excuse me. 再次道歉 Exercise You run a business that installs heating systems. You received a letter complaining that one of your central heating system had not been completed by the date promised. Write to apologize. October20,2010 Dear sir: I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised. On referring to our earlier correspondence, I find that I had mistaken the date for completion. The fault is entirely mine and I deeply regret that it should have occurred. We will do everything possible to avoid any further delay. I have already given instructions that the installation must be completed by next weekend. Yours faithfully,