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07 April 2020
EMA/INS/GCP/467532/2019
Inspections Office, Quality and Safety of Medicines Department
Notice to sponsors on validation and qualification of
computerised systems used in clinical trials
Note: This notice should be read in conjunction with Q8 and Q9 from the good clinical practice (GCP)
QAs published on the EMA website:
https://www.ema.europa.eu/en/human-regulatory/research-development/compliance/good-clinical-
practice/qa-good-clinical-practice-gcp
Introduction:
The integrity, reliability and robustness of data generated in clinical trials, e.g. data submitted to support
marketing authorisation applications (MAAs), are essential to regulators. Most clinical trial data
supporting MAAs are now collected through computerised data collection tools, e.g. electronic case report
forms (eCRFs) and electronic patient reported outcomes (ePROs). In addition, a wide range of
computerised media and systems are used in the conduct of a trial, such as safety databases, systems
for electronic interactive response technology (eIRT), clinical trial management systems (CTMSs) etc.,
the use of which will increase in the future.
Given recent inspection findings and the implications they have had on the integrity, reliability,
robustness and acceptability of data in the context of MAAs, the GCP Inspectors Working Group (IWG)
in cooperation with the Committee for Medicinal Products for Human Use (CHMP) sees the need to
emphasize requirements for sponsors/vendors providing computerised systems or services as well as for
the qualification and validation of computerised systems used to manage clinical trial data.
Legal and regulatory background:
• Directive 2001/20/EC, Article 2(l)
• Directive 2005/28/EC, Article 7
• Regulation (EU) No 536/2014, Recital 51, Articles 2 (30), 2 (31), 47, 71
• ICH Guideline for good clinical practice E6
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