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Chapter 2 Information Systems Development Objectives Describe the motivation for a system development process in terms of the Capability Maturity Model (CMM) for quality management. Differentiate between the system life cycle and a system development methodology. Describe 10 basic principles of system development. Define problems, opportunities, and directives—the triggers for systems development projects. Describe the PIECES framework for categorizing problems, opportunities, and directives. Describe the essential phases of system development. For each phase, describe its purpose, inputs, and outputs. Describe cross life cycle activities that overlap multiple system development phases. Describe typical alternative “routes” through the basic phases of system development. Describe how routes may be combined or customized for different projects. Describe various automated tools for system development. Process of System Development CMM Process Management Model Capability Maturity Model (CMM) – a standardized framework for assessing the maturity level of an organization’s information system development and management processes and products. It consists of five levels of maturity: 能力成熟度模型 Level 1—Initial: System development projects follow no prescribed process. 沒有規則 Level 2—Repeatable: Project management processes and practices established to track project costs, schedules, and functionality. 有追蹤機制 Level 3—Defined: Standard system development process (methodology) is purchased or developed. All projects use a version of this process. 有事先定好的進行程序 Level 4—Managed: Measurable goals for quality and productivity are established. 能計算品質與生產力 Level 5—Optimizing: The standardized system development process is continuously monitored and improved based on measures and data analysis established in Level 4. 朝向最佳化 Capability Maturity Model (CMM) Impact of System Development “Process” on Quality Life Cycle versus Methodology System life cycle – the factoring of the lifetime of an infor