商务交际英语Chapter2.pptVIP

Guidelines for Cross-Cultural Communication Guidelines 2 Be sensitive toward people from other cultures 慎重对待来自不同文化的人 ? Avoid generalizations about groups of people . ? Avoid discussion about politics , religion, and any other potentially sensitive issues 敏感事情 during business conversations ? Be sensitive to ethnic 种族 , religious 宗教 ,and moral values 道德价值 of others . Guidelines for Cross-Cultural Communication ? Guidelines 3 Be prepare for language barriers — and get past them 克服语言障 碍 Dealing sensitively with other employees whose first language is not English makes the workplace a more comfortable place. ? Guidelines 4 Keep messages simple and short 信息要简短 In written messages , use short sentences and paragraphs .Avoid slang , jargon , abbreviations and acronyms . Guidelines for Cross-Cultural Communication ? Be prepare for language barriers — and get past them 克服语言障碍 ? Keep messages simple and short 信息要简短 Strategies for Global Communication 全球性交流的策略 ? Be adaptable 适应，调整 ? Use your best English-speaking habits ? Do not use acronyms 首字母缩略词 ， slang 俚 语 ,and jargon 行话 ? Be aware of a cultures forms of nonverbal communication ? Use Visual aids ? Recongnize that people from cultures other than your own have different assumptions 认识到来自 不同于你自己的文化的人会有不同的假设 ? Be careful about using humor ? Maintain personal contact Key Phrases and sentence structures ? （ P46,Pa1)Avoid generalizations 概述化，一 概而论 about groups of people . 避免对各种群体一概而论 ? （ P46.Pa2) Be sensitive to 对 … 谨慎、小心 ethnic , religious ,and moral values of others 对待他人的种族、宗教、道德观念要小心 谨慎 Key Phrases and sentence structures ? （ P46,Pa3) Dealing sensitively with 和 … 小 心相处 / 对 … 小心处理 other employees whose first language is not English makes the workplace a more comfortable place . 和那些第一语言不是英语的人小心相处， 这让办公环境成为更加舒适的地方。 1. We will ____ the road tomorrow. a. go b. take c. hit d. walk Answer: C 2. How can cultural differences become communication barriers? Speaking English with someo