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Dunfermline Building Society Coaching, Motivation Feedback 12th March 1996 01:30 Icebreaker - Importance of motivation to make you reach a higher spot on the wall or to have more strength against the force of someone else 01:45 Agendas and goals 01:50 Why is this relevant to the multi-skilled team Think of people you have enjoyed working for and admired - could be sports, teachers. List 3 reasons why Also think about people you haven’t enjoyed working for. List 3 reasons why. 02:00 Authoritative Power and Relationship Power tying into examples from previous section The reasons that poeple have enjoyed working for someone will probably come under the area of relationship power 02:10 Constructive feedback and Appreciate feedback How much do you do of each at the moment? What might stop you doing it well? How could you do it well? 02:20 Video - One Minute Goal Setting 02:30 Discussion - One Minute Goal Setting 02:45 Video - One Minute Praising 02:55 Discussion - One Minute Praising 03:15 Coffee 03:30 Icebreaker - One minute praising to another team member Props can be used such as cotton wool rubbed against the skin for praising showing this can give a nice “fuzzy” feeling, then ask the individual to rub sandpaper against their skin to signify a reprimand- which is more pleasant? Which is better? Which is more useful? Which is easier to give? Which is easier to take? How do you learn the most? 03:40 Video - One Minute Reprimands 03:50 Discussion - One Minute Reprimands 04:10 Role play : Praising and Reprimands using relevant examples to the team 04:40 What you’ve liked / disliked about the training so far Could ask the team to draw a picture of an animal that they would associate with the way that the training was run. 04:55 Summary and Feedback