安达信咨询方法与工具资料库CONTACT.DOCVIP

REVENUE ENHANCEMENT SERVICES KEY CONTACTS REVENUE ENHANCEMENT SERVICES COMPETENCY CENTER LEADERSHIP The leadership of the Competency Center: Act as worldwide spokespeople for Revenue Enhancement Services Guide the direction and activities of the Competency Center Coordinate the Competency Center’s activities with those of other Competency Centers Kathy L. Iversen Arthur Andersen LLP 100 North Tryon Street, Suite 3800 Charlotte, North Carolina 28202-4000 USA Phone: 704-332-1467 Network/Octel: 375-1467 Fax: 704-375-3785 Howard C. Barrett Arthur Andersen 1 Surrey Street London, WC2R 2PS England Phone: 44 171 438 5369 Network/Octel: 794-5369 Fax: 44 171 831 1133 Joseph P. OLeary Arthur Andersen LLP 33 West Monroe Street Chicago, Illinois 60603 USA Phone: 312-507-4160 Network/Octel: 587-4160/557-4160 Fax: 312-507-6748 Gail P. Steinel Arthur Andersen LLP 1345 Avenue of the Americas New York, New York 10105 USA Phone: 212-708-4923 Network/Octel: 728-4923 Fax: 212-708-3630 REVENUE ENHANCEMENT SERVICES KEY CONTACTS (CONT’D) Last Revised: SAVEDATE November 27, 1996 2:04 PM KNOWLEDGE SHARING MANAGER The Knowledge Sharing Manager of the Competency Center: Acts as central distribution point for all knowledge materials, including: Methodologies and other relevant support materials (such as sample presentations and sample proposals) Reference material (such as articles and books) Engagement credentials Listings of professionals with relevant skills Quality Assurance procedures Information about the Diagnostic Tools Maintains content in BC Knowledge Space Coordinates development of new materials for practice support (including the development of new methodologies and tools) Coordinates the Competency Center’s activities with those of other Competency Centers Coordinates the development and delivery of all Revenue Enhancement training and education (including diagnostic training and service specific training) Maintains a current library of the latest articles, books, and re