信息组织架构 信息组织架构 06uxmatters-Conference Review UIE Web App Summit 2007 Part I（3）.docxVIP

Figure 7—Guidelines for paging controls “Mixing status with action makes it hard to tell what’s clickable and what’s not.”—Hagan Rivers Through usability testing, Hagan has found that there is no correlation between the actual download speeds of Web sites and users’ perceptions of their speeds. However, there is “a strong correlation between perceived download time and whether users successfully completed their tasks on a site. There was, however, no correlation between actual download time and task success…. It seems that, when people accomplish what they set out to do on a site, they perceive that site to be fast.” Therefore, she concludes that displaying more information on a page is better “if it helps users to get through data faster.” She suggests that we help users to wait for information to appear by displaying a progress bar while filling in data and said, “I question the assumption that waiting is bad.” Hagan referred to the repetition of sets of icons beside each item in a list as the “Christmas-tree effect.” She was also concerned about the possible ambiguity of the meaning of such icons. “Mixing status with action makes it hard to tell what’s clickable and what’s not.” Introducing the topic “Searching Filtering,” Hagan defined her terms and presented our options: Searching applies to free-form text. Filtering includes or excludes information based on some characteristic. You can support only searching only filtering filtering when initiating a search filtering of search results a combination of the above According to UIE research, “Using an on-site search engine actually reduced the [users’] chances of success, and the difference was significant. Overall, users found the correct answer in 42% of the tests…. When they used an on-site search engine, their success rate was only 30%. In tasks where they used only links…, users succeeded 53% of the time.” “Users are bad at forming search queries,” said Hagan. “You’ve got to put in a lot of effort on the eng