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Trust, Risk and Trust Building IN ORGANIZATION DEVELOPMENT Reter Sun Reter Xiaobei Sun Shanghai ? Beijing ? Guangzhou ? Wuxi Contents ? Introduction Defining ? Characteristics of Trust ? Trusted Leadership ? Trust Risk Taking (Trust Building Mechanism) ? Risk-Trust Environment in an Organization ? Structures and Aspects of Control ? The Enemies of Trust ? Trust: How to Build it, Earn it — and Reestablish it ? Trust: Human Resources Practice Reter Xiaobei Sun Shanghai ? Beijing ? Guangzhou ? Wuxi I. Introduction Defining Trust as used here A social cognition and individual applies to anything the individual thinks of as a unitary actor Trust-Building A Process of testing and developing trust in another. Reter Xiaobei Sun Shanghai ? Beijing ? Guangzhou ? Wuxi II. Characteristics of Trust Five Characteristics distinguish trust from other risk management resources available to support OD and management in general. Reter Xiaobei Sun Shanghai ? Beijing ? Guangzhou ? Wuxi III. Trusted Leadership Trust = (A1 + A2 + A3) X (A4 + A5) R Reter Xiaobei Sun Shanghai ? Beijing ? Guangzhou ? Wuxi IV. Trust Risk Taking (Trust Building Mechanism) ? The few studies investigating the relationship between trust and risk consistently show that trust is negatively associated with perceived risk or willingness to accept risk. ? Trust is a social condition built on social information and attenuated or amplified by ones trusting nature. ? Managers often accept risk believing that personal action can reduce the risk. ? ………….. ? Trust Building Mechanism: Sharing Risk. Reter Xiaobei Sun Shanghai ? Beijing ? Guangzhou ? Wuxi V. Risk-Trust Environment in an Organization ? Proposition 1: Trust will not be thought of as a probability of successful outcomes but of how much responsibility someone can manage successfully. ? Proposition 2: Trust-building in an organization is aided by opportunities for risk-sharing, rich social information regarding others abilities and motivat
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