【2019年整理】浅谈物业管理突发事件的处理.docxVIP

中州大学 毕业论文 题 目 浅谈物业管理中突发事件的处理 On the property management 英文并歹U题目 In handling emergencies 毕业生姓名： 学 号： 专 业： 物业管理 指导教师： 论文提交日期 2010/4/28 地址： 河南？郑州 浅谈物业管理中突发事件的处理 摘要 由于物业管理中突发事件时有发生，且发生频率逐日攀升，同时 突发事件具有不可预见性和突发性，所以如何应对和处理各种突发事 件，是任何一个物业管理企业都无法忽视的内容。本文界定了物业管 理突发事件的类别，探讨了物业管理突发事件的特征，重点论述了如 何处理物业管理突发事件，详细论述了处理物业管理突发事件的程序 及其准则；并强调了处理过程中的沟通，及建立物业突发事件应急预 案的重要性，在当前物业管理发展阶段，各方面都有待完善，其赢利 微乎其微，抗风险能力较弱。由此，物业管理企业应当加强白身建设, 完善机制，培养危机意识，以有效地降低物业管理企业的经济损失， 创造出高质量的物业管理服务，打造出一个环境优美，生活和谐，安 全保障的社区环境，也势必带动物业管理水平向更高的台阶迈步。 关键词：物业管理，突发事件，应急预案，有效沟通 On the property management In handling emergencies ABSTRACT As the property management of unexpected events have occurre(and the frequency of daily climbing , while unpredictable and unexpected events with the sudden, so how to deal with and deal with all kinds of unexpected emergencies and to any one property management companies are the content can not be ignored. This paper defines the type of property management incidents incidents discussed the characteristics of property management, focuses on how to handle emergencies property management property management discussed in detail to deal with emergencies procedures and guidelines; And stressed the process of communication. In all aspects of property management to be improved its profit is minimal ability to resist risks is weak, In the current stage of development , property management companies should strengthen self-construction, improve the mechanism to foster sense of crisis and emergency contingency plans for the establishment of the property in order to effectively reduce the loss of property to create a high-quality property management services to create a beautiful environment Life harmony, safety and security of the community environment , it will also drive the level of property management move to a higher level. KEY WORDS: Estate management , Accident, Emergency plan, Effective communication TOC \o 1-5 \h \z \o Current Document 第一章绪论 1 \o Current Document 第二章物业管理突发事件的类别和处理程序 2