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- 2020-11-20 发布于天津
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服务顾问的英文自我评价
当自己也沉淀下来,窥探自己的内心,写下自己的自我评价,这样才可以不断进步。但是自我评价要怎么写呢?下面是为大家带来的服务顾问的英文自我评价,相信对你会有帮助的。
服务行业的英文自我评价篇一
I am xx University of marketing and planning professional students,
in the near graduation, I xx restaurant for three months of internships in
the past three months, my ability to work has been greatly improved,
now Will be 3 months of work to do a self-appraisal.
1, to improve communication skills: As a front desk receptionist, as
the hotel front-line staff, and the guests contact is face to face, is the
most direct. Often receptionist word can affect the guests on the hotels
overall impression, and even affect the mood of the guests all day. How
to make your own language so that guests hear comfortable, happy to
hear, as a front desk receptionist must learn the course. Of course,
communication is not limited to the guests, but also between colleagues,
or even to the higher level. People can not help but not have emotional
volatility, but this emotional fluctuations tend to affect the mood of
others. How to adjust their own mentality, with the best attitude to face
the guests, the face of colleagues or even superior, how to bring
someone the best smile, every day I seriously think about the problem.
In this internship, I not only in communication skills have been improved,
but also learned how to adjust the mentality of self.
2, emergency response capacity to improve: work in the front desk,
every day must be ready for battle. Because as a front desk receptionist,
every day to receive different guests, in the face of different events.
Guests can not help some guests will not be polite, and even the
receptionist will be outrageous. Faced with this situation, how to
appease the feelings of the guests, but also to protect the interests of the
hotel and its own security, for me is another test.
3, the ability to work independently improved: Through this
internship, I am deeply aware of the need to learn their own /
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