2011-罗宾斯-管理学-11版-英文PPT-13.pptxVIP

Define groups and the stages of group development Describe the major components that determine group performance and satisfaction Define teams and best practices influencing team performance Discuss contemporary issues in managing teams;Groups;Exhibit 13-1: Examples of FormalWork Groups;Group Development;Group Development (cont.);Exhibit 13-2: Stages of Group Development;Group Structure;Group Structure (cont.);Exhibit 13-3: Group Performance/Satisfaction Model;Exhibit 13-4: Examples of Asch’s Cards;Exhibit 13-5: Group Cohesiveness and Productivity;Exhibit 13-6: Creative GroupDecision Making;Conflict Management;Conflict Management (cont.);Conflict Management (cont.);Exhibit 13-7: Conflict and Group Performance;Exhibit 13-8: Conflict-Management Techniques;What Is a Work Team?;Types of Work Teams;Types of Work Teams (cont.);Advantages of Using Teams;Exhibit 13-9: Groups Versus Teams;Characteristics of Effective Teams;Exhibit 13-10: Characteristics ofEffective Teams;Understanding Social Networks;Exhibit 13-11: Global Teams;Terms to Know