2011-罗宾斯-管理学-11版-英文PPT-07.pptxVIP

Describe the eight steps in the decision- making process Explain the four ways managers make decisions Classify decisions and decision-making conditions Classify decisions and decision-making conditions Identify effective decision-making techniques;Decision Making;The Decision Making Process;Exhibit 7-1: Decision-Making Process;Step 1: Identifying a Problem;Step 2: Identifying Decision Criteria;Exhibit 7-2: Important Decision Criteria;Step 3: Allocating Weights to the Criteria;Step 4: Developing Alternatives;Exhibit 7-3: Possible Alternatives;Step 5: Analyzing Alternatives;Exhibit 7-4: Evaluation of Alternatives;Step 6: Selecting an Alternative;Step 7: Implementing the Alternative;Step 8: Evaluating Decision Effectiveness;Exhibit 7-5: Decisions Managers May Make ;Rational Decision-Making;Intuitive Decision-Making;Exhibit 7-6: What Is Intuition?;Programmed vs. Non-Programmed Decisions;Types of Programmed Decisions;Exhibit 7-7: Programmed VersusNon-programmed Decisions;Types of Problems;Decision-Making Situations;Exhibit 7-8: Expected Value;Decisions Under Uncertainty;Exhibit 7-9: Payoff Matrix;Exhibit 7-10: Regret Matrix;Decision-Making Styles;Decision-Making Biases and Errors;Decision-Making Biases and Errors (cont.);Decision-Making Biases and Errors (cont.) ;Decision-Making Biases and Errors (cont.);Exhibit 7-10: Common Decision-Making Biases ;Decision Making for Today’s World;Exhibit 7-12: Overview of Managerial Decision Making;Terms to Know