8D报告模板（中英文）.docxVIP

8D-Corrective Action Report PAGE 2 Customer: 客户名 Today’s Date: 投诉日期 Supplier: 供应商名 Reply Due Date: 报告回复日期 Contact: Defect code: NA Phone number: Item No.: 品名 Product name Item Description: 产品描述 Inspected Quantity: 检查数量 Defective Quantity:有缺陷的数量 Defective rate: Complaint type (IQC or field): Quantity PO: Incidences Folio: TBD D1 – Team Supplier sales: Supplier Engineering: Supplier QA: D2 – Full Description of Problem or Nonconformity: D3 –Containment actions Taken to contain all Suspect Product（Warehouse仓库中 and work-in product生产中 and in transportation运输中 products） /Acciones Contenedoras Tomadas en Corto Plazo: Location/影响产品所在位置 Qty/数量 Containment actions Taken如何处理 Due Date日期/ Owner负责人: 1. 客户处库存 （客户处负责人） 2. in transportation to Customer 向客户运输途中 3. Supplier Warehouse供应商仓库中 4. work-in product供应商生产中 4. others 其他地方 D4 – Root Cause Analysis (Define how this was determined and prevent) / Causa raíz de la No conformidad: (Determinar solución o mejoras a realizar): Brainstorming session, define a list of reasons for the existing problem; Ask why do we have this problem? Use fish bone methods to define areas related to machines, methods, human and materials. 小组头脑风暴讨论后，找出所有导致该问题的因素，该问题为何发生。用鱼骨图从人，机，料，法，环，测（5M1E）各个因素方面分析 最终得到根本原因！ D5 –Corrective Action plan / Acciones correctivas 对策计划拟定(proveedor y/o Steren Ch.) Due Date日期/ Fecha de implementación Owner负责人: 6. Perform Permanent Corrective action and Confirm the Effects 实施改善对策并确认有效性 Verification: ok or NG有无不良重发 Due Date日期/ Fecha de implementación 7 – Prevent Action to prevent Recurrence / Prevención de reincidencias: 扩展到其他类似产品 从系统面设计面改善 Standardization or update documents 需要标准化或更新的文件 及完成日期 Due Date日期/ Fecha de implementación Owner负责人: 8 – Customer QA Verification and closure / Verificación: Passed or Fail. Method of Verification - / Método de verificación : verification PO: Date Fecha: