速卖通服务条款模板.docx

通用服务条款模板 Shipme nt: When you place an order, please choose a shipp ing method and pay for the order in clud ing the shipp ing fee. We will send the items withi n 3 days once your payme nt is completed. We do not guara ntee delivery time on all in ter nati onal shipme nts due to differe nces in customs cleari ng times in in dividual cou ntries, which may affect how quickly your product is in spected. Please note that buyers are resp on sible for all additi onal customs fees, brokerage fees, duties, and taxes for importati on into your country. These additional fees may be collected at time of delivery. We will not re fund shipp ing charges for refused shipme nts. The shipp ing cost does not in clude any import taxes, and buyers are resp on sible for customs duties. 承诺3天内发货（时间自定义） 买家必须承担关税 Retur ns: We do our best to serve our customers the best that we can. We will refund you if you retur n the items with in 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their orig inal con diti ons. If the items are damaged or lost whe n they are retur ned, the buyer will be resp on sible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic compa ny to recover the cost of damage or loss. The buyer will be resp on sible for the shipp ing fees to retur n the items. 买家收到货15天时间内可以提起退货要求（时间可以设置长，但不能设置短） 买家必须保证退回的货物完好，若有损坏或者丢失，买家需要承担责任 买家需要承担退回的运费 Warra nty & Maintenance: We offer the 1-mo nth free replaceme nt. Buyers may request for a replaceme nt withi n 15 days from your receipt of the product. The buyer should retur n the product in the origi nal con diti ons to us and should bear the shipp ing costs for retur n. We also provide 12-m onth free maintenan ce. The buyer should return the product in the origi nal con diti ons to us and should bear the shipp ing costs for retur n. If any part is required to be replaced, the buyer should also pay