酒店日常英语口语.docxVIP

实用文档 酒店日常英语口语 1 Welcome to our hotel! 欢迎光临 (我们酒店 ). 2 Welcome, sir/madam! 欢迎光临 . 3 Good morning/afternoon/evening. 早上 /下午 /晚上好 ! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好 ,总台 /餐厅 /康乐中心 /总机 (我能为您做些什么 ?) 5Blue Coast, May I help you? 您好 ,蓝色海岸 (我能为您做些什么 ?) 6 May I have your name/room number, please? 您可以告诉我您的姓名 /房号吗 ? 7 One moment, please./just a moment/wait a moment! 请您稍候。 8 Thanks! 谢谢您 ! 9 My pleasure! 不用客气 ! 10 Sorry to keep you waiting. 对不起让您久等了 . 11 Do you speak Chinese/English? 请问您讲中文 / 英文吗 ? 12 Do you have a reservation? 请问您有预订吗 ? 13Show