城市轨道交通客运服务英语1.购票问询1.2购票问询.pptxVIP

Urban Railway Transit Operation and Service English;CONTENTS; Task 1.2 Ticket Inquiry 购票问询;1. grasp the main words and phrases;Words and Phrases;Words and Phrases; Words and Phrases top up 充值，给……加满 We topped up the water tanks... 我们重新把水箱加满。 deposit n.储蓄，存款；保证金；沉淀物；寄存，寄存品 vt.vi.储蓄；寄存；放置，安置；付保证金 Slot 狭缝、狭槽 ;Words and Phrases insert vt.插入；嵌入；（在文章中）添加；加插 n. （书报的）插页；插入物；添加物 eg:He took a small key from his pocket and slowly inserted it into the lock... 他从口袋里掏出一把小钥匙，慢慢地插到锁眼里。 Wait for a couple of minutes with your mouth closed before inserting the thermometer. 先合上嘴巴等几分钟再放进体温计。 ; Words and Phrases recharge vt. 使再充满，再充电；再装填 invoice n.发票，发货单 v. 开发票，记清单 benefit n.利益，好处；救济金，津贴；义演，义卖； vt.有益于，有助于；使受益；得益，受益; Words and Phrases; Words and Phrases;Words and Phrases;Buying Transportation Card  办理城市一卡通;S: After taking metro or bus 15 times in total then you have 40 percent discount in a month. 当月搭乘地铁或公交15次后，就可以获得六折的优惠了。 P: Where can I refund it ? 哪里可以退款？ S: Here are the addresses on the notice. 这里是退款的地址。 P: Thank you very much! 非常感谢。 S: You are welcome. 不客气。