ACCOUNT客户专员岗位职责（上墙通用版）.docVIP

ACCOUNT客户专员岗位职责（上墙通用版） This position will require account management, from project implementation to daily operation of clients’ projects. 1. Understand client’s requirements and execute day-to-day coordination with clients and internal teams 2. Responsible to prepare projects status and manage daily account service requirements 3. Host regular project status follow-up meetings, and follow up projects based on aligned minutes 4. Ensure service delivery lead time and monitor account service SLA 5. Prepare promotion plan/ copywriting/ data analysis/ regular business reports 6. Ensure smooth operation and integration of IT, Operations, Consulting, as well as vendors, within account service scope 7. Follow up timely on contracting, invoicing, and receivables for project Requirements: 1. Bachelor’s degree or above, fluent in English is a MUST 2. At least 1-2 years’ working experience of marketing or project management, CRM experience is a plus 3. Well organized, detail-oriented, team work spirit. 4. Good customer service attitude and willingness to learn 5. Be sensitive to data, analytical skill is a plus