职场人际关系课件(中英文).pptxVIP

Chapter 1 Starting with Self and Person Perception;The self 自我;1.self-concept 自我概念;eg. Your private self, Your social self, Your work self, Your leisure self, Your serious self, Your ideal self, Your physical self.;2.Self-Awareness自我意识;自我意识包括以下三方面的内容：;The Johari windows 周哈里窗;How to increase Self-Awareness如何增强自我意识;3.Self-Disclosure 自我表露;自我表露这个概念从不同的角度出发可以有不同的理解。;Guidelines for Self-Disclosure自我表露的原则;Open self ;4.Self-esteem 自我尊重;可以从以下三方面来理解自尊：;How to enhance Self-Esteem如何提高自尊;Perception知觉;注意区分感觉与知觉;知觉的基本特征 ;1. 知觉的整体性;知觉的整体性往往取决于四种因素：;2.知觉的选择性 ;3.知觉的理解性;4.知觉的恒常性;错觉;Social Perception 社会知觉;Perceptual Errors 知觉偏见;Stereotyping 刻板印象;Self-Fulfilling Prophecy自证预言;Halo Effect 晕轮效应;Attribution Errors 归因偏差;Attribution errors: perceptual errors made when we mistakenly attribute behavior to a particular internal or external cause. We may also make an attribution error when we fail to distinguish between unstable and stable cause. 归因偏差：当我们错误的把一种行为归于一种特定的内部或外部原因时发生的知觉错误。当我们不能区分不稳定还是稳定原因时也有可能发生这种知觉错误。;人们在进行归因时，常常依据的三个因素：;Proximity相似原则;Role Definition角色固着;9、春去春又回，新桃换旧符。在那桃花盛开的地方，在这醉人芬芳的季节，愿你生活像春天一样阳光，心情像桃花一样美丽，日子像桃子一样甜蜜。12月-2012月-20Wednesday, December 9, 2020 10、人的志向通常和他们的能力成正比例。20:05:3420:05:3420:0512/9/2020 8:05:34 PM 11、夫学须志也，才须学也，非学无以广才，非志无以成学。12月-2020:05:3420:05Dec-2009-Dec-20 12、越是无能的人，越喜欢挑剔别人的错儿。20:05:3420:05:3420:05Wednesday, December 9, 2020 13、志不立，天下无可成之事。12月-2012月-2020:05:3420:05:34December 9, 2020 14、Thank you very much for taking me with you on that splendid outing to London. It was the first time that I had seen the Tower or any of the other famous sights. If Id gone alone, I couldnt have seen nearly as much, because I wouldnt have known my way about. 。09 十二月 20208:05:34 下午20:05:3412月-20 15、会当凌绝顶，一览众山小。十二月 208:05 下午12月-2020:05December 9, 2020 16、如果一个人不知道他要驶向哪头，那么任何风都不是顺风。2020/12/9 20:05:3420:05:3409 December 2020 17、一个人如果不到最高峰，他就没有片刻的安宁，他也就不会感到生命的恬静和光荣。8:05:34 下午8:05 下午20:05:3412月-20