《民航地面服务与管理》项目五.ppt

* * * * * * * * * * * * * * * * * * * 四、出港类航班信息广播用语 （三）航班延误取消类广播用语→ 3．航班取消通知（出港类） 〔由____①备降本站〕⑩前往____①的旅客请注意： 我们抱歉地通知，您乘坐的〔补班〕⑩____②次航班由于〈1．本站天气不够飞行标准2．航路天气不够飞行标准3．____①机场天气不够飞行标准4．飞机调配原因5．飞机机械原因6．飞机在本站出现机械故障7．飞机在____①机场出现机械故障8．航行管制原因9．____①机场关闭10．通信原因〉?决定取消今日飞行。〔请您与〔____③号〕⑩〈1．不正常航班服务台2．服务台3．问询台〉?工作人员联系，〔或拔打联系电话____⑨，〕⑩我们将为您妥善安排。〕⑩ 谢谢！ 四、出港类航班信息广播用语 （三）航班延误取消类广播用语→ 3．航班取消通知（出港类） Ladies and Gentlemen, may I have your attention please: We regret to announce that 〔supplementary〕⑩ flight ____ ②〔alternated from ____ ①〕⑩ to ____ ① has been cancelled due to〈1. the poor weather condition at our airport 2. the poor weather condition over the air route 3. the poor weather condition at the ____ ① airport 4. aircraft reallocation 5. the maintenance of the aircraft 6. the aircraft maintenance at our airport 7. the aircraft maintenance at the ____ ① airport 8. air traffic congestion 9. the close-down of ____ ① airport 10. communication trouble 〉?.〔Would you please contact with 〈1. irregular flight service counter 2. service counter 3. information desk〉?〔No. ____ ③, 〕⑩〔or call ____ ⑨.〕⑩ We will make all necessary arrangements.〕⑩ Thank you. 四、出港类航班信息广播用语 （三）航班延误取消类广播用语→ 4．不正常航班服务通知 〔由____①备降本站〕⑩乘坐〔补班〕⑩____②次航班前往____①的旅客请注意： 请您到〈1．服务台2．餐厅〉?凭〈1．登机牌2．飞机票〉?领取〈1．餐券2．盒饭3．饮料、点心〉?。 谢谢！ Passengers for〔supplementary〕⑩ flight ____ ②〔alternated from ____ ①〕⑩ to ____ ①, attention please: Please go to 〈1. servce counter 2. restaurant〉? to get 〈1. a meal coupon 2. boxed meal 3. the refreshments〉? and show your〈1. boarding passes 2. air-tickets〉? for identification. Thank you. 五、进港类航班信息广播用语 （一）正常航班预告 迎接旅客的各位请注意： 由____①〔、____①〕⑩飞来本站的〔补班〕⑩____②次航班将于____⑤点____⑥分到达。 谢谢！ Ladies and Gentlemen, may I have your attention please: 〔Supplementary〕⑩ flight ____ ② from ____ ①〔、____ ①〕⑩ will arrive here at ___ ⑤:____ ⑥. Thank you. 五、进港类航班信息广播用语 （二）延误航班预告 迎接旅客的各位请注意： 我们抱歉地通知，由____①〔、____①〕⑩飞来本站的〔补班〕⑩____②次航班由于〈1．本站天气不够飞行标准2．航路天气不够飞行标准3．____①机场天气不够飞行标准4．飞机调配原因5．飞机机械原因6．