谈判与冲突管理英文.pptxVIP

NEGOTIATIONS AND CONFLICT MANAGEMENTXUELI WANG SCHOOL OF ECONOMICS AND MANAGEMENTTSINGHUA UNIVERSITYNegotiationNegotiation: an interpersonal decision-making process by which two or more people agree how to allocate scarce resources.Why occurto create something new that neither party could do on his or her ownto resolve a problem or dispute between the partiesManager is negotiatorDynamic nature of businessInterdependenceCompetitionInformation ageDiversityCharacteristics of negotiationTwo or more partiesconflict of interest between two or more partiesvoluntary process and a strategy pursued by