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削减质量成本摇钱树 下好乘凉 削减质量成本第 1 章 质量成本的概念 — 术语和定义Cost of Quality质量成本的概念—质量Everybody MentionsQualityBut what is QUALITY ?质量成本的概念—质量管理What is ?Quality Management质量管理2. 质量成本的概念—质量管理is ...Quality ManagementA Philosophy/哲学It is also a Science !A Believe/信念An Living Attitude/态度A Habit/习惯2. 质量成本的概念—质量管理Quality Managementconsists of ...ControlPlanningImprovementQuality Control/质量控制The process through which we measure actual quality performance, compare it with standard, and act on the difference.Quality ControlControl sequence :1. Choosing the control subject2. Choosing a unit of measure.3. Setting a
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