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什么是分销渠道?
A set of interdependent organizations (intermediaries) involved in the process of making a product or service available for use or consumption by the consumer or business user.
Channel decisions are among the most important decisions that management faces and will directly affect every other marketing decision.
中间商为何很重要?
Greater efficiency in making goods available to target markets.
Offer the firm more than it can achieve on it’s own through the intermediaries:
Contacts
Experience
Specialization
Scale of operation
Match supply and demand.
分销渠道的功能
Contact
Financing
Information
Risk Taking
Promotion
Matching
Negotiation
Physical
Distribution
All Use Up Scarce Resources
All May Often Be Performed Better Through Specialization
All Can Often Be Shifted Among Channel Members
消费品分销渠道模式
Direct
Indirect
Channel 1
Channel 2
Channel 3
Channel 4
Channel Level - A Layer of Intermediaries that Perform Some Work in Bringing the Product and it’s Ownership Closer to the Buyer.
渠道合作与冲突
The channel will be most effective when:
each member is assigned tasks it can do best.
all members cooperate to attain overall channel goals and satisfy the target market.
When this doesn’t happen, conflict occurs:
Horizontal Conflict occurs among firms at the same level of the channel.
Vertical Conflict occurs between different levels of the same channel.
For the channel to perform well, conflict must be managed.
纵向渠道类型
Corporate
Common Ownership at Different
Levels of the Channel
Contractual
Contractual Agreement Among
Channel Members
Administered
Leadership is Assumed by One or
a Few Dominant Members
Greater
Lesser
Degree
of
Direct
Control
渠道选择决策
Analyzing Consumer Service Needs
Setting Channel Objectives Constraints
Exclusive
Distribution
Selective
Distribution
Intensive
Distribution
Identifying Major Alternatives
Evaluating the Major Alternatives
运输决策
Rail
Nation’s largest carrier, cost-effective
for shipping bulk products, piggyback
Truck
Flexible in routing time schedules, ef
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