企业内部顾问培训THMOAS英文版.pptx

Internal Resultant Training(July 30 - August 10, 2001)Hong KongPROPRIETARY? 1998 Thomas Group, Inc.All Rights Reserved.Table of ContentsIntroduction to Thomas Group, Inc.Total Cycle Time at Esquel GroupTCT BasicsCross Functional TeamsProcess MappingMeasurementsBarrier RemovalBarrier Characterization Using Cause Effect Diagrams Cycles of Learning and Effective Meeting ManagementWhat is the Thomas Group? We are a unique international management services company that helps clients improve their competitiveness and financial performance Founded in 1978; annual compound growth 30% Over 200 senior management executives with broad skills experience Average operations management experience per Resultant is 22 years Proprietary Total Cycle Time Methodology to implement change Global Headquarters Locations: Dallas, Detroit, Frankfurt, Singapore and Hong Kong Over 300 successful cycle time reduction programsTGI MissionTo Make Businesses CompetitiveBy UsingTo DriveTotal Cycle Time?Improved Responsiveness andAccelerated Results usingMinimum Resources3 R’sWhat Was Thomas Group’s RoleAt Esquel? Outside objective change agent…committed to improved results Define business processes critical to Esquel’s competitiveness Establish aggressive performance targets at which Esquel is entitled to operate….dramatic improvements over baseline Apply Thomas Group’s Total Cycle Time methodology to help Esquel reach entitled performance…. within eighteen monthsTotal Cycle Time (TCT) BasicsCorporate Competitiveness is Driven by the 3 R’sRResponding quickly to customers needs for present and future products services.Results acceleration, particularly in fast delivery, lower costs and improved quality.Resource effectiveness, particularly in people costs and cash tied-up.RRFaster Better Results than the Competition - But using fewer Resources than the CompetitionBusiness as a series of ProcessesAll businesses organizations (whether manufacturing, services, development, software, etc.) are co