家乐福课长管理能力培训讲义.pptVIP

What Motivates People ?什么能够鼓励人？ Need for Affiliation归属需要 Need for Power权力需要 Need for Achievement成就需要 Note: Do not give too much at a time, because people forget very soon注意：一次不要给得太多，因为人们忘得很快 Communication Self Development Team Development To Motivate鼓励 Honest老实 Respect of Company Policy遵照公司政策 Motivation鼓励 Confidence自信 Performance业绩 Promotion提升 Enjoyment乐趣 Energy Created Through Motivation 鼓励所产生的能量 + + { } _ Communication Self Development Team Development No Motivation没有鼓励 No Confidence不自信 No Performance无业绩 Resignation 辞职 No Enjoyment没有乐趣 _ 聪明目标SMART Objective Specific具体 Measurable可衡量 Achievable (Controllable)可实现〔控制〕 Results-Oriented (Output)以结果为导向〔输出〕 Time-Based (Deadline)以时间为根底〔限期〕  SMART SMART Goals聪明目标 Goals without SMART非聪明目标 Increase turnover提高营业额 Train more employees培训更多的员工 Goals with SMART聪明目标 In the last quarter of 2000 My department will increase turnover by at least 5% over the same period last year.  2000 年第四季度，跟去年同期相比，提高营业额 5%。 By the end of November , I will have two employees trained on how to use Pacific Four. 到十一底，教会两个员工如何使用 Pacific Four Self Management and Development自我管理和开展 Time management时间管理 Anticipation (Planning) 预见 Communication Self Development Team Development Time Declaration时间宣言 Today, A Catch of the Business World Is:当今企业界脍炙人口的一个口号是： Work Smarter, Not Harder!蛮干不如巧干！ Time Is Money时间就是金钱 Communication Self Development Team Development Sources of Stress时间紧迫的原因 Concept of Time缺乏时间概念 Not enough delegation 缺乏授权 Lack of Scheduling 缺乏方案〔短期〕 Lack of Planning缺乏方案〔长期〕 Communication Self Development Team Development To Anticipate To Anticipate Events To Anticipates Is: To Be Creative To Use a Good Strategy To Choose the Right Promotion at the Right Time To Have Good Business Sense To Prepare My Team for an Action To Anticipate: Means We Have To Forecast New Projects Communication Self Development Team Development 预见 对特殊事件或活动的预见 预见是指: