Etiquette in Business Negotiation商务谈判礼仪.pptxVIP

Etiquette inBusinessNegotiation 第一页，共21页。Etiquette in Business NegotiationThe two goals of negotiations: Creating strong dealsBuilding good relationshipEtiquette plays an important role in helping achieve the goals. 第二页，共21页。1. Etiquette for Greeting and Send-offGreeting etiquette creates an opportunity to start a good relationship with the other party from the very beginning.Send-off etiquette may lay a smooth path for future cooperation. Both are important part of the etiquette in business negotiation. 第三页，共21页。1. Etiquette for Greeting and Send-off1. Determine the level and size for greeting and send-offThey are determined by three factors: the rank and the purpose of the negotiators; the relationship between the negotiators; the usual practice. (to have someone in the same business with the same or similar rank, title and status in charge of the greeting and send-off.)第四页，共21页。1. Etiquette for Greeting and Send-off2. Know well about the arrival and departure time(accurate information on their arrival time and be at the airport, train station or seaport ahead of time is so important, which means the beginning of the process of trust building)On the day of departure, the following aspects should be paid attention to:a. Be sure to arrive earlier at the hotel where the guests stay.第五页，共21页。1. Etiquette for Greeting and Send-offb. Accompany the guests to the airport, train station or Seaport when they are ready; or go directly to the airport, train station or seaport to see them off. c. Before they get aboard, shake hands and say good-bye.d. Wave at the guests when the plane, train or ship begins to move.e. Stay there until the plane, train or ship disappears from your sight. 3. Prepare for the reception(arrangement of accommodation; arrangement of schedule of the next day) 第六页，共21页。2. Business Meeting EtiquetteThree types of meeting in business negotiation:CourtesyPoliticalTransactional Informal meeting (more relaxed and not necessarily take place in the office or