西财《饭店实用英语》教学资料包 教学课件 scene 6.pptVIP

Hotel Practical English Scene 6 Check-out Teaching Procedures Ⅰ. Free Talk 1. When you can’t satisfy a guest’s request, what should you do? 2. What should the receptionist be like when dealing with the check-out? Give good reasons to support your opinion, please. Ⅱ. Hotel Practical English Dialogue 1 I’d Like to Check Out Now (A: Receptionist B: Guest ) A: Good morning, madam. May I help you? B: Yes, I’d like to check out now. My name is Ford Amy. I’m in Room 835. Here is the key card. A: One moment, please, madam. Here is your bill. Would you like to check