酒店公共英语完全培训课件.ppt

1.where is the businesscenter?请问商务中心在哪？ 2.how can I get to the lobby ? 3.could you show me the way to the dinning hall?到餐厅怎么走啊? 3.I wonder if you could tell me the way to the KTV club?去ktv怎么走啊？ giving directions指路 follow me,please! 1．baihe hall is on the second floor. 英文数字表达 0 nought;zero;O 1 one 第一 first 2 two 第二 second 3 three 第三third 4 four 第四fourth 5 five 第五fifth 6 six 第六sixth 7 seven 第七seventh 8 eight 第八eighth 9 nine 第九ninth 10ten 第十 tenth 2.take the lift to the first floor，and turn left left right 3.you will find…… ,you can’t miss it. 4.Go ahead 5.Take the second turning on the right第二个路口右拐 6.you can go to railway station by the NO.60 bus . 7.let me show you on the map 8.it’s over there next to lobby lounge.就在那边紧挨着大堂吧. 方位词汇 near next to behind at the back of in front of in the end of opposite on the…… east south west north crossing turning get off get on 11. follow me,please.跟我来. 6.making answering a call接打电话 making a call 打电话 making a call 打电话 mayI speak to Tom? 1.Hello, is that quintessence century hotel?请问是世纪大酒店吗？ 2.May /Can/Could I speak to Mr. James? answering a call接电话 speaking! 2.see you .再见 wishes祝愿 have a nice trip! 3.have a nice trip!旅途愉快 4.thanks for your coming.感谢您的莅临. 5.welcome to our hotel again.欢迎您再次光临。 3.givingresponding thanks致谢与答谢 giving thanks致谢 thank you 1.thank you.谢谢 2.it’s very kind of you.真的很感谢您. 3.Thank you for your advice.谢谢您的建议 responding thanks致谢与答谢 Not at all 4.not at all不客气. 5.you are welcome.不客气 6.it’s my pleasure.这是我的荣幸. 4.givingresponding apolog