人力资源管理技巧培训——辅导技巧课程.pptVIP

目光:与讲话人保持良好接觸 身体倾前 回点头等方式做出必要的反饋 微笑相回應 适時 适 度提出一些问题 Ask, don’t tell It is the questions that focuses the attention and increases the awareness, not much the more limited command. Awareness and responsibility are raised better by asking than by telling. Function of questions Questions are most commonly asked in order to elicit information. The answer given by the coachee frequently indicate to the coach the line to follow with subsequent questions. While at the same time enabling him to monitor whether the coachee is following a productive track, or one that is in line with the purpose or