酒店实用英语（高职）全套教学课件.pptx

Part OneFront Office Unit 1: Reservation Learning OutcomeIn this unit you will learn: Procedures of reservation Techniques of accepting a booking Knowledge of different types of rooms Warm Up  Work with your partner to think of at least five words or expressions that can be used to talk about the following topics. An example is given for each topic. About types of rooms related to a hotel Single room,___________________________________________ ____ About departments related to a hotel Front Office, ____________________________________