商务礼仪常识.pptVIP

Etiquette in Business NegotiationGroup 1：董闫帅琪 袁森 茹国宇 陈宇航第一页，共四十六页。 IntroductionWhat is Etiquette?Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group. The French word étiquette, literally signifying a tag or label, first appeared in English around 1750. ——WikipediaCompany Logo第二页，共四十六页。 IntroductionThe two goals of negotiations: 1.Creating strong deals2.Building good relationshipEtiquette plays an important role in helping achieve the goals. Company Logo第三页，共