某汽车培训材料——6sigma推行.pptxVIP

Six Sigma By Daniel WuFord Lio Ho Motor Company1 OutlineQuality levelWhat is Six sigma?Why we need Six sigma?Development and Deployment strategyHow Six sigma merges into our daily business?2 Overview-Four Quality GurusHistorically companies have focused on quality issues for customer satisfaction Prior to six sigma there were four key quality gurus that most companies’ quality programs followedDemingJuranCrosbyTaguchi3 DemingDeming taught:Importance of understanding variation in work processesRole of management in leading for qualityApplication of statistics Plan-Do-Check-Act4 Deming’s Contr