保洁PG外包策略.pptVIP

Managing Strategic Relationships Key Governance Processes 2004 China Outsourcing Summit September 15-16 Beijing, China 第一页，共二十三页。 Procter Gamble $44 billion consumer goods corporation Nearly 100,000 employees worldwide 28 on the Fortune 500 list Markets more than 300 brands to more then 5 billion consumers in over 160 countries Made up of Global Business Units (product categories), Market Development Organizations (geographical units), and Global Business Services (a shared services organization) 2 第二页，共二十三页。 William Metz Current role: Section Manager Global Business Services - PMO Previous experience: Project Manager for recent Application Development Maintenance outsourcing effort Section Manager IT Strategic Sourcing Section Manager Technology Solutions Consulting Application Data Technologies Architect with responsibility for application development technologies Founder of PG’s Jedi competency development program  Contact Information: metz. 3 第三页，共二十三页。 What We’ll Cover PG’s Sourcing Story Key Governance Processes Governance Challenges 4 第四页，共二十三页。 PG’s Sourcing Story Created Global Business Services (GBS) Organization 8500 employees, more then 40 products and services. Organized in service bundles which include: Central IT, Workplace Services, IT Business Solutions (Supply Chain), Accounting Financial Reporting, Employee Services, Purchasing Services and Business Information Services. Established global data centers in Cincinnati, Brussels, and Singapore and shared service centers in Manila, Costa Rica, and Newcastle. Established low cost ADM centers in Warsaw and Torontoand began setting up low cost offshore IT services with third party suppliers (e.g. ABAP Factory, Notes Factory, etc…). Globalized, consolidated, integrated hundreds of work processes, systems, and technologies in more then 70 countries. Delivered $500 million in savings in 3 years. 5 第五页，共二十三页。 PG’s Sourcing Story Established IT Strategic Sourcing Organization Conducted Sourcin