某咨询公司的知识管理讲义英文.pptVIP

Knowledge Management at Bain第一页，共三十一页。 Most executives are not happy with KM“How Satisfied Are You with Each Management Tool?”“How Good is Each Management Tool at Getting Financial Results?Source: Bain Management Tools Techniques Survey (2001)2第二页，共三十一页。 Why KM Often FailsNot enough thought before technologyNot properly defining KM for the organizationViewing KM as a separate function, versus just a part of business strategyMisguided focus on people and process 3第三页，共三十一页。 Bain has created a leading KM capabilityA good strategy for content creation and captureFocused, high value investments