工作中的沟通技巧.ppt

当文件超出大小的时候 -The too large to send through email.“ -My email account will only allow sending attachments that are 1 MB or smaller“ -My email account will only allow me to receive attachments that are 2 MB or smaller. 第三十一页，共六十七页。 当你发邮件出现了一些问题Email Problems 当你的电子邮件收件箱满了的时候 -My email is getting full. I better delete some old mail.“ -I better save my emails to my hard drive so I can make some room in my inbox. 第三十二页，共六十七页。 delete[d??li:t]  to remove something that has been written down or stored in a computer: His name was deleted from the list. I deleted the mistake. 第三十三页，共六十七页。 inbox[??nb?ks] the place in a computer email program where new messages arrive: I had 130 emails in my inbox this morning. a container on an office desk that is used to hold letters, documents etc that you must deal with 第三十四页，共六十七页。 -How do I request more storage space for my email account?I am constantly running out of space. -Youre running out of email space too? I have the same problem at least once a month. -I hate getting the mail that I am running low on space. 第三十五页，共六十七页。 request[r??kwest] to ask for something in a polite or formal way: To request more information, please call our toll free number. 第三十六页，共六十七页。 request to officially ask for somethingconsult to ask someone for advicedemand to ask for something very forcefullybeg to ask for something in an anxious or urgent way, because you want it very much 第三十七页，共六十七页。 consult[k?n?s?lt] to ask for information or advice from someone because it is their job to know something: If symptoms persist, consult a doctor without delay. consult somebody about something An increasing number of people are consulting their accountants about the tax laws. consult with I need to consult with my lawyer. 第三十八页，共六十七页。 demand[d??mɑ:nd] to ask for something very firmly, especially because you think you have a right to do this: I demand to know whats going on. 第三十九页，共六十七页。 beg[beg] to ask for something in an anxious