(31)--V1_21_Museum Encounters and Narr博物馆经营博物馆经营.pdfVIP

21 MuseuM encounters and narrative engageMents Philipp Schorch Eilean Hooper‐Greenhill (2000) argued more than a decade ago that we needed to reconceptualize the museum–visitor relationship by placing the issue of meaning at the heart of the “post‐museum” to move from the modernist notion of a linear transmission model of communication to a dialogical negotiation of knowledge. A few years later, Hooper‐Greenhill (2006) reviewed the museum visitor studies literature and concluded that the “turn to understanding” as a new paradigm for research on visitors’ meaning‐making processes in museum exhibitions would require a “turn to interpretative philosophies and qualitative research methods” in  order to understand the interpretive strategies and repertoires that visitors perform throughout the fluid, variable, and contingent processes of meaning‐ making. At the time, however, Hooper‐Greenhill (2006, 373) inferred that measur- ing, counting, and mapping still dominated the field and that there existed only a few nuanced and sophisticated examples of what would ultimately evolve into a new and promising tradition within museum visitor studies. The first part of this chapter presents examples of visitor research that have contributed to the turn to understanding through investigating the making of meanings. These examples attest to the expanding, pluralized, and critical field of museum studies, which is characterized by a growing sensitivity to complexity. This is a sensitivity that requires sophisticated theoretical and methodological con- cepts and approaches to examine complex processes and prevent simplistic reduc- tions (Macdonald 2010). The chapter identifies two particular fruitful developments. First, there are a grow